Hospitality & lifestyle

Accounting for travel and tourism agencies in the UAE

For UAE travel agencies, tour operators and corporate travel desks. Aqid ERP records hotel and ground-handler bills in the currency they arrive in, keeps the books in AED, shows the margin on each trip or group, invoices corporate accounts with signed PINT AE XML and runs staff payroll with a WPS salary file.

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Starts set up for Services and consulting

Sign up as this kind of business and the books start with the accounts it posts to, beyond the country's chart:

  • 4130 — Professional fees
  • 1230 — Unbilled time and fees
  • 5140 — Subcontracted services

It also sets the invoice terms, whether prices include VAT, and the setup steps that matter for it. You can change it later, and nothing you have is removed.

Start with this setup

In short

For UAE travel agencies, tour operators and corporate travel desks. Aqid ERP records hotel and ground-handler bills in the currency they arrive in, keeps the books in AED, shows the margin on each trip or group, invoices corporate accounts with signed PINT AE XML and runs staff payroll with a WPS salary file. Aqid ERP lays out the FTA's VAT 201 from the books, generates every invoice as signed PINT AE XML for the 2027 e-invoicing mandate and runs payroll in dirhams with a WPS salary file and end-of-service gratuity. The Growth plan fits, at AED 109 a month, with a 60-day free trial. Not built yet: There is no booking engine, GDS or airline ticketing connection, so bookings stay in your reservation system and Aqid ERP is the accounting, VAT and payroll layer.

At a glance

ForTravel agencies
E-invoicingPINT AE: signed UBL XML kept with each invoice; sending through an accredited service provider is not yet live (the mandate starts in 2027)
VAT5% standard rate; the VAT 201 is laid out from the books, sales by emirate
PayrollA WPS salary file, end-of-service gratuity, GPSSA pension for Emirati staff, payslips in Arabic and English
StockNot needed by most businesses of this kind
Recommended planGrowth (AED 109 a month before VAT): supplier bills in foreign currency with month-end revaluation, and payroll with no employee limit.
PriceAED 109 a month before VAT · 60-day free trial today, no card
Not built yetThere is no booking engine, GDS or airline ticketing connection, so bookings stay in your reservation system and Aqid ERP is the accounting, VAT and payroll layer.

How it runs

Suppliers abroad in their own currency

A hotel in Europe bills in euros, a ground handler in Asia in dollars: each bill is entered in its currency with the day's rate, and the ledger stays in AED. Open balances are revalued at month end, and the difference posts as a currency gain or loss.

One project per trip or group

Tag the client's invoice and every supplier bill to the trip, the group or the corporate account. Its profit and loss shows the margin you kept after hotels, transport and guides.

Packages quoted and accepted by link

Send the package quote by email or WhatsApp; the client opens it and accepts without an account, and the accepted quote becomes the invoice, with a payment link once you connect a payment provider.

Corporate accounts kept current

Companies that book travel on account get a monthly statement with ageing and automatic email reminders on overdue invoices, so the balance does not drift past the credit terms.

A month at a travel agency in Dubai (example)

  1. Say a Dubai company books a four-night incentive trip abroad for 18 employees. You send the quote, they accept it on the link, and everything is tagged to a project called Incentive Trip.
  2. The hotel abroad bills EUR 9,000.00, recorded at a rate of 4.30 as AED 38,700.00. A ground handler bills USD 2,500.00, recorded at 3.6725 as AED 9,181.25. Both carry the trip tag.
  3. A Dubai supplier bills AED 3,200.00 plus AED 160.00 VAT at 5% for the branded travel kits handed to the group; the AED 160.00 goes to input VAT.
  4. You invoice the client AED 62,000.00 for the trip. How each part of a package is taxed is for your tax adviser, so the example leaves the VAT line on this invoice out.
  5. At month end the hotel is still unpaid and the euro is at 4.32, so the open balance is revalued and AED 180.00 posts as a currency loss. The trip's P&L shows AED 62,000.00 against AED 51,081.25 of supplier costs, a margin of AED 10,918.75 before the currency difference and staff time.

The parts you will use

Multi-currency

Bills and invoices in any currency with the AED equivalent shown, supplier payments in the supplier's currency and month-end revaluation of open balances. Growth or Premium.

Projects

Tag invoices, bills and expenses to a trip, group, season or corporate client, compare against a revenue and cost budget, and run profit and loss per tag.

Sales

Quotes, invoices, credit notes for cancellations, payment links once a payment provider is connected, automatic reminders, statements and ageing, by email or WhatsApp.

Purchasing

Supplier bills with an approval limit in AED, so a large hotel commitment waits for a second approver, and approved payments released in one batch with a payment file for your bank.

Payroll

Monthly payroll in AED for consultants and back office, the WPS SIF salary file, end-of-service gratuity and expiry notices for passports, residence visas and work permits.

Bank and card reconciliation

Bank and card statements imported as files and reconciled line by line, foreign-currency accounts next to the AED ones, so payments abroad match the bills they settle.

VAT and e-invoicing for travel agencies in the UAE

VAT on travel depends on what you sell, as principal or as agent, and where each part is supplied. This page does not set out a VAT treatment for travel services: agree yours with your tax adviser before you start invoicing, and we will help you set up your items and tax codes to match. Input VAT at 5% on local bills is collected as you post them, and the VAT 201 is laid out from the ledger for you to enter on EmaraTax.

Invoices to companies are business invoices under the UAE e-invoicing mandate. Aqid ERP signs each one as PINT AE XML today; an agency under AED 50M of revenue appoints an accredited service provider by 31 March 2027 and sends through it from 1 July 2027. Aqid ERP's connection to a provider is not yet live, and it is not a provider itself.

The exclusions announced so far include international passenger flights with e-tickets. Whether, and how, that reaches tickets an agency sells is a question for your adviser and the FTA, not something Aqid ERP decides for you.

Plans for Travel agencies

Starter

For small businesses that need compliant invoicing

77 د.إ / month

  • Compliant tax invoices
  • Customers & quotes
  • Payroll and WPS file for up to 5 employees
Start now for free

Premium

For companies with branches, devices and volume

214 د.إ / month

  • Everything in Growth
  • Branches & devices
  • Your own versioned metrics, consolidation & API
Start now for free

Compare the plans in detail

Questions

Can I record hotel bills in euros or dollars?

Yes, on Growth and Premium. Bills and invoices can be in any currency with the AED equivalent shown; the ledger stays in AED and open balances are revalued at month end.

Can I see the margin on each trip or group?

Yes. Tag the client invoice and all supplier bills to a project for the trip or group and run its profit and loss.

How should VAT be charged on our packages?

That depends on what you sell and where it is supplied, and this page does not answer it. Agree the treatment with your tax adviser; our team will set up your items and tax codes to match it.

Do our invoices to companies need e-invoicing in 2027?

Invoices to businesses are in scope: from 1 July 2027 for an agency under AED 50M, after appointing an accredited service provider by 31 March 2027. Aqid ERP signs each invoice as PINT AE XML now; transmission is not yet live. Confirm your dates with the FTA.

Does Aqid ERP connect to a GDS or booking engine?

No. Keep your reservation system for bookings and tickets, and use Aqid ERP for invoices, supplier bills, VAT and payroll.

How do I handle a cancelled booking?

Issue a credit note tied to the original invoice. It reduces what the client owes, and for a business client it falls under the same e-invoicing dates as the invoice.

Appoint your provider before 31 March 2027. Start the books today.

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