How to keep selling at the till when the internet is down

Once a device has chosen its till, it rings up sales with no connection and keeps them on the device. Nothing is issued or reported until the till is online again.

Steps

  1. Add a till

    Under Settings → Tills enter its Name, Cash account and, if it takes cards, a Card account, then choose Add till.

  2. Choose the till

    Choose Open the till and sign in, then, while online, choose this device's till. From then on it sells offline.

  3. Sell offline

    The till shows Offline — still selling and how many sales are waiting to send. Each sale gives a numbered receipt, not a tax invoice.

  4. Back online

    The till sends its sales, oldest first, and each is issued once as a simplified tax invoice dated the day it was sold, then signed and reported if your company is connected to ZATCA. A sale that fails counts under need you: fix it and choose Send again.

Was this guide helpful?

More guides

About E-invoicing (ZATCA)Plans and prices in Saudi ArabiaHow to connect your company to ZATCA (Fatoora)How to send an invoice by email or WhatsAppHow to turn a quote into a sales order and an invoiceHow to correct an issued invoice with a credit noteHow to fix an invoice ZATCA rejected and send it againHow to export your e-invoice archive for an auditorHow to issue ZATCA e-invoices from your own system through the APIAll guides

Aqid ERP in Saudi Arabia

Set up for Saudi Arabia's rules from the first day.

  • Plans from  79 a month
  • ZATCA Phase 2
  • VAT 15 %
  • GOSI & Mudad WPS
Aqid ERP for Saudi ArabiaPrices in Saudi ArabiaVAT registration in Saudi Arabia: the thresholds, the 30-day deadline and the fineGetting a VAT refund from ZATCA: the credit balance, the request and the bank accountCancelling VAT registration in Saudi Arabia: when you must, when you may, and what follows