How to fix an invoice ZATCA rejected and send it again

Most rejections are caught before Approve. One that ZATCA does reject waits under Compliance, explained, until it is corrected and sent again.

Steps

  1. Fix what the draft lists

    On a draft, the list above the document says what to fix before it can be issued, with a link: Edit the document, Open the customer or Company settings. Approve stays off until every error is fixed.

  2. Open the queue

    Choose Compliance → Rejected or not yet sent. Invoices are grouped by ZATCA's error, with ZATCA's message and What to fix.

  3. Put it back to draft

    Choose Correct and send again, then Change status to draft from More actions. It keeps its number; correct what ZATCA named.

  4. Approve it again

    Choose Approve: it is sent to ZATCA again under the same number, and ZATCA submission on the invoice shows each attempt.

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Aqid ERP in Saudi Arabia

Set up for Saudi Arabia's rules from the first day.

  • Plans from  79 a month
  • ZATCA Phase 2
  • VAT 15 %
  • GOSI & Mudad WPS
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