How to give customers a portal to see and pay invoices

Each person you give access signs in with a one-time link or code, with no password, and sees only what you allow them.

Steps

  1. Set the portal address

    Under Settings → Customer portal, enter the Address and choose Save. Customers sign in at /portal/sign-in/ followed by that address.

  2. Give access

    Choose Customers, pick the customer, open the Portal tab and choose Give access. Pick one of their people, or Someone else (email or mobile).

  3. Choose what they may do

    Tick See invoices, Pay invoices, See and answer quotes, See credit notes, Download statements or See shared files. Paying needs See invoices.

  4. They sign in

    On the portal they enter their email and choose Send me a sign-in link; the link and code work once, for 15 minutes. Revoke ends their sessions at once.

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