How to check, submit and fix a WPS salary file
The salary file is checked before it leaves, written in the layout your bank takes, and tracked until Mudad or the bank accepts it — with each rejected employee fixed and sent again on their own.
Steps
Read the checks
Open an approved pay run. Under Salary file, each problem names the employee: an account missing, an ID of the wrong shape, two employees with one ID. A problem marked Fix stops the file until it is fixed; a Check is worth a look, such as an active employee left out of the run.
Make the file
Choose Mudad, the UAE SIF, or your bank's layout — set one up once under Bank layouts, copying the columns and headings from your bank's template, as CSV or Excel — and choose Download. Each file is listed with its employees and net total.
Record what happened
Upload the file to Mudad or your bank, then choose Mark uploaded and note their reference. When the result comes, choose Record result: accepted, or rejected with the report they gave you. The report is read by its headings and each rejected row is matched to the employee by ID.
Fix and send the rejected
Open the rejections, fix each employee's details (their account, their ID) and mark it fixed with what you changed. Then choose File for the rejected only: a new file with just those employees, tracked like the first.
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